Cancellation Policies Please read carefully
The following are our guidelines for the cancellation and refund of tours booked with Vacanze Persiane travel agency:
- In case of cancellation, we will notify you via email of the successful cancellation and its related fees. Cancellations can never be confirmed via telephone or mobile phone.
- We do enforce a 72-hour advance refund policy; no refunds will be given for cancellations made within 72 hours of tour commencement.
- All cancellations are subject to the cancellation fee of 15% of the total charge.
- No refunds are given after a tour has commenced.
- No refunds are given in case of either delay or no-show on the part of the customer.
- We do not guarantee refunds in cases of unforeseeable events, such as closures of sights due to demonstrations, strikes, bad weather conditions or renovations and etc.
- We will contact you as soon as possible in case of the closure of sights, to offer a substitute itinerary or reschedule your booking to a different tour option.
- You may request to change the date of your tour up to 72 hours prior to tour commencement. This change will be accepted only upon availability.